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RETURN & CANCELLATION POLICY

Currently, during these unprecedented times we are not accepting ANY In-Store or ONLINE cash or credit refunds until further notice. 

RETURNS WILL BE ISSUED AS A STORE CREDIT ONLY.


*****ANY ORDER THAT STATES DELIVERED WILL NOT BE REPLACED.

If for any reason you need to return/exchange your purchased item(s) to us, please let us know within 48 hours of delivery date and we will be glad to offer you an even merchandise/store credit. 
NO CASH OR CREDIT REFUND WILL BE ISSUED STORE CREDIT ONLY.

  • Customers are responsible for all RETURN/CANCELLATION SHIPPING cost.
  • Unfortunately, We cannot return or refund items for buyers remorse.

Please note, any orders that are in a transit status cannot be cancelled, refunded, or exchanged. 

 CANCELLATION POLICY:

Discontinued items ARE eligible for a full refund.

Back-ordered items ARE NOT eligible for a refund. 

If for any reason you need to cancel your order, please contact us immediately/within 24 hours of purchase.

Any cancellations made after 24 hours will be assessed a 30% restocking fee (which will be deducted from original form of payment).  

Any orders that are in a transit status cannot be cancelled, refunded, or exchanged.

ONLINE RETURN POLICY:

  • All Special Order/Customized/Handmade purchases are FINAL SALE & are non-refundable.
  • Exchanges are eligible for MERCHANDISE/STORE CREDIT ONLY! 

Store credits are offered for up to 48 hours from delivery date. Merchandise must be in the same condition as received and a receipt of purchase must be provided to qualify. 

*SHIPPING & HANDLING CHARGES ARE NOT SUBJECT TO REFUND

DAMAGED ITEM:

If you receive a damaged or defective item, please let us know within 48 hours of delivery date. After thorough observation, replacement or merchandise credit will be subject to approval.